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Shipping & Delivery Policy:

Please be sure to enter your address correctly. We are NOT responsible for lost packages due to an incomplete or incorrect address.

While we strive to deliver goods in the time frame we specify, we cannot guarantee or accept liability for deliveries outside of this time frame as we rely on third party shipping companies to facilitate our deliveries. We cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.

The processing time for orders is generally 1 business days before shipment. Once an order has been processed a tracking number will be generated and sent to you via email.

Once your item/s is dispatched, delivery time for Standard Shipping is:

USA: 5-7 business days
UK: 5-7 business days
Australia: 5-7 business days
Canada: 5-7 business days
NZ: 5-7 business days
Europe: 5-7 business days
Rest of world: 8-12 business days

And delivery time for Expedited Shipping is:

USA: 2-4 business days
UK: 2-4 business days
Australia: 2-4 business days
Canada: 2-4 business days
NZ: 2-4 business days
Europe: 2-4 business days
Rest of world: 4-6 business days

Please note that these are estimated delivery times only, therefore NorthPeakGear is not guaranteeing delivery dates. Don't worry, we will always do our best to deliver on or before your delivery dates. There may be some other unforeseen circumstances beyond our control that may lead to delays, for example, customs, public/national holidays, natural disaster, air and ground transportation strikes or delays etc.